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More battery issues.


D3rks
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Went to my Edge today and nothing works. Completely dead. Used the emergency opening mechanism and arm rest key rest, nothing. I was going to try to jump start it but access to the Black battery terminal makes it difficult to get a cable attached. 

New battery fitted by a Ford main dealer on 27th February 2024. Previous battery was 14 months old when replaced. 

Something must be draining the battery, well, if it is the battery. 

Going to have to call road side assistance and see if I can get the vehicle to a Ford dealer. 

Anybody had the same experience?? 

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3 hours ago, D3rks said:

I was going to try to jump start it but access to the Black battery terminal makes it difficult to get a cable attached. 

You don't connect the negative jump lead to the battery terminal. It has to be connected to the earth point provided on the chassis.

edge 1.JPG

Edge 2.JPG

Edge 3.JPG

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Oh okay, thanks for this tip and images. I will give it a try 

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If the car is used regularly then it sounds like a module not shutting down properly after locking.  Ford dealership is probably best to diagnose that.  It'll either need a software update or a module replaced.

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Yes it used regularly. It ran on Friday and was okay. Tried to open it today and it's dead. Just tried to jump start it but nothing. I plan to get it straight to a Ford dealer if the AA get it running tomorrow. I think you are correct, that said, Evans Halshaw Ford had it for 2 days in February and charged me £225 to look at a battery issue. They told me a new battery would solve it. It hasn't. Back to Ford it goes. 

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Exactly that happened to me around 5 years ago. Locked up for 3 days, came back and absolutely nothing. Called breakdown for a start. They jumped it, I drove it home 150 miles and never happened since. Didn't change the battery either. Never did work out why it happened.

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Interesting. I am waiting for the AA to arrive now. I have spent £610 on 2 batteries and fitting in a 14 month period. I may buy a battery charger and leave it on overnight for a couple of days. 

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48 minutes ago, D3rks said:

I have spent £610 on 2 batteries and fitting in a 14 month period.

At £305 a time, it would be money well spent on a 10mm spanner and a 5 minute watch of a YouTube video on how to change a battery. Even a top brand upgraded battery is only £110 so worth the effort to replace it yourself.

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2 hours ago, D3rks said:

...I may buy a battery charger and leave it on overnight for a couple of days. 

You can spend £100s on a battery charge, but for many, a simple charger like this will be more than sufficient. As already stated by @unofix make sure you attach the -ve cable to the actual car, and not the -ve post of the battery. The primary reason is that if you attach it directly to the battery, you will bypass the BMS (battery monitoring system) and your car won't know it's been charged.

This is a modestly priced battery charger which should serve your needs....

Maypole battery charger...

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If the battery charge is so low that nothing on the car works and it won't even jump start, I'd be very surprised if it's got enough voltage for a SmartCharger to work.

When this happened to my Mk4 Focus, the voltage dropped to about 2.2v.  SmartCharger won't work on anything under about 7v.  I jump started it (using the override function on the jump starter) then left it idling for half an hour to recharge, and as with Trent above, the battery never went flat again.  Similar thing happened to @alexp999 Mk4 Focus as well.  Seems it's not uncommon on modern Fords unfortunately.

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17 minutes ago, TomsFocus said:

If the battery charge is so low that nothing on the car works and it won't even jump start, I'd be very surprised if it's got enough voltage for a SmartCharger to work.

Yep, for that situation, you'll need a dumb charger like my 45 year old vintage one (bought new!). It'll charge anything as it hasn't a clue what it's doing, much like it's owner 😂

old1978batterycharge(2).thumb.jpg.9726ea9355374fec79f5d4343eb20b71.jpg

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What a clever tip! Makes me want to get a really flat battery to try it!

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That is a good trick but I can't remember the last time I saw a 9v battery like that.  What are they used for nowadays?

Most of us probably only have AA's or AAA's at home.  You'd need to connect at least 4 in series to trigger a Maypole to work (assuming around 2v in the 'flat' battery) which would be a huge faff tbh.

Trying to think if I have any other batteries that would work.  Cordless drill battery is probably too high at 18v. 🤔

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9 minutes ago, TomsFocus said:

What are they used for nowadays?

Smoke detectors, carbon monoxide detectors, multi meters etc. Loads of domestic uses, I always have half a dozen spare LOL

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1 minute ago, StephenFord said:

Smoke detectors, multi meters etc. Loads of domestic uses, I always have half a dozen spare LOL

My smoke detector is mains powered.  And my multimeter uses 2x AA batteries. :laugh: 

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52 minutes ago, TomsFocus said:

My smoke detector is mains powered. ... 

I hope it's also powered by built in rechargeable batteries. In a fire, quite common to lose electricity...

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50 minutes ago, StephenFord said:

I hope it's also powered by built in rechargeable batteries. In a fire, quite common to lose electricity...

No idea.  It's no use to me anyway.  I don't have enough balance to get down the stairs in the dark.  Also couldn't call emergency services.  And wouldn't have anywhere else to go if the flat became uninhabitable.  I probably wouldn't bother with one if it was my own property, but it's a rental requirement.

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On 5/7/2024 at 7:41 AM, D3rks said:

I have spent £610 on 2 batteries and fitting in a 14 month period.

There are 5 things that cause battery failures on most vehicles ...

  1. Any battery when shipped from manufacturer and fitted is NOT usually charged to 100%. So first thing to do is to put it on a battery charger/conditioner to get it to the correct and usable state.
  2. The Battery Management System (BMS) then needs to be reset when a new 100% State of Charge battery is fitted in order that it knows what 100% is! ... or after a battery is subsequently charged.
  3. Any ECU on the car that doesn't sleep, when the car is locked, will drain a good battery overnight. So, checks are what is causing that. A diagnostic reader will tell you if an ECU is not sleeping or if a switch or sensor is faulty that the locking and immobiliser system relies on. Current draw/measurement from the battery will confirm that (most vehicles need to be drawing less than 50mA from the battery when sleeping). I had a boot that wouldn't lock that stopped the car sleeping. That drained my battery overnight.
  4. External devices wired into the car that are not controlled by an ECU will drain a battery. i.e. Dash Cams, Chargers, Mini fridge in the boot!, anything in the diagnostic connector, aftermarket (Non Trailer ECU) towing systems, etc.
  5. A faulty alternator or charging system.

Mine is now 7.5 years on from new, and I still have the original battery. It failed on me after 8 months because of points 1, 2 and 3. I took it out, conditioned it. Reset the BMS and fixed the boot closing issue by getting the catch better aligned! ... battery is still going strong with no signs of poor state of charge (i.e. stop/start disabled, no heated front screen, etc).

As @unofix says, 'IF' it does need replacing, then £110 for a battery, £35 for a conditioning charger, £3 for a 10mm socket/spanner and 15 minutes of your time to put on charge for a day then fit (and follow the above points) will save you a shed load of cash!

2 batteries in 14 months is either very bad luck or something is not being given the attention it needs!

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It took the guy from the AA about 5 minutes to start the car with his battery pack. The battery was flat when he first metered it, about 2A. Once started, the alternator was tested and throwing a large amount of charge at the battery. Mr AA suggests something is sucking charge from the battery when the vehicle is off. 

I have booked the car in to an alternative Ford dealer (already been done by Evans Halshaw) for another diagnostic check to see if they can find the problem. They have suggested a £288 fee for the task. That takes place in 2 weeks time as they are busy. 

In the meantime, I have followed guidance on here and purchased 2 items. One is a battery pack car starter from Euro Car Parts. The other is Grepro Jump Starter from amazon which I will keep in the car. It is small and compact but had good reviews. 

Hopefully, the issue can be found and fixed. 

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1 hour ago, D3rks said:

I have booked the car in to an alternative Ford dealer (already been done by Evans Halshaw) for another diagnostic check to see if they can find the problem. They have suggested a £288 fee for the task. That takes place in 2 weeks time as they are busy.

Is there a reason you have selected another Ford main dealer rather than a decent independent auto electrician?

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I am not aware of an independent Ford specialist locally to be honest. I have no issue using one. My last car was a Merc E class and I used an independent specialist to look after that. Since buying the Ford I have stuck to Ford dealers although I have not been impressed with some of the service provided. 

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8 minutes ago, D3rks said:

I am not aware of an independent Ford specialist locally to be honest....

There's your problem, you don't need a 'Ford' specialist. The auto spark I use knows his way round car electrics, no matter what brand. Though he is old school complete with workshop that still 'rewinds' alternators etc rather than tossing in the bin.

Still, if you're happy with the Ford network of '*******'' that's up to you, but they also know how to charge - no pun intended...

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3 hours ago, D3rks said:

I am not aware of an independent Ford specialist locally to be honest.

Garage mechanics and auto electricians are two different animals.

If you had a problem with your house sockets you wouldn't call a plumber no matter how good they were. You need a good auto electrician (does not have to be a Ford specialist).

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I will spend time today looking for a local auto electrician and call them tomorrow. Thanks for the advice. 

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