SJG_1977 Posted June 27, 2013 Share Posted June 27, 2013 Since I bought my car in March I have had no problems at all with syncing my music via bluetooth, from my iPhone 4S. However, I upgraded to the iPhone 5 yesterday and although the device does sync and the music plays, I have to turn the volume up to riducluous levels just to be able to hear it slightly. Has anyone else had similar issues? If so, is it Apple or Ford that I need to speak to about it? Quote Link to comment Share on other sites More sharing options...
Ollies122 Posted June 27, 2013 Share Posted June 27, 2013 Since I bought my car in March I have had no problems at all with syncing my music via bluetooth, from my iPhone 4S. However, I upgraded to the iPhone 5 yesterday and although the device does sync and the music plays, I have to turn the volume up to riducluous levels just to be able to hear it slightly. Has anyone else had similar issues? If so, is it Apple or Ford that I need to speak to about it? I Changed from a iPhone 4 to the iPhone 5 and mine seems to be working fine. have you made sure the volume is turned up full on your phone? Quote Link to comment Share on other sites More sharing options...
SJG_1977 Posted June 27, 2013 Author Share Posted June 27, 2013 I am going to try everything! I spoke to Apple this morning and they said that having the volume up or down on the phone shouldn't affect it but it's worth a go. Annoyingly it was as I was going for my train so I didn't have loads of time to play around with it - I assumed it would work fine so didn't try it last night. All I know is that yesterday morning all was working fine with the old phone and it wasn't today with my new one. Do you have any other devices paired at the same time, or should that not make any difference? Quote Link to comment Share on other sites More sharing options...
Ollies122 Posted June 27, 2013 Share Posted June 27, 2013 I am going to try everything! I spoke to Apple this morning and they said that having the volume up or down on the phone shouldn't affect it but it's worth a go. Annoyingly it was as I was going for my train so I didn't have loads of time to play around with it - I assumed it would work fine so didn't try it last night. All I know is that yesterday morning all was working fine with the old phone and it wasn't today with my new one. Do you have any other devices paired at the same time, or should that not make any difference? I only have my phone paired, but when i first got my iPhone 5 i thought the same as you (it was really quiet), once i changed the volume up on my phone (whilst in the car) it was back to normal :) Quote Link to comment Share on other sites More sharing options...
SJG_1977 Posted June 27, 2013 Author Share Posted June 27, 2013 Oh I hope it is just that and nothing else. It's so frustrating when you're used to things just working! I will try that this evening and see if it works. Thanks Sarah 1 Quote Link to comment Share on other sites More sharing options...
Marcr1 Posted June 27, 2013 Share Posted June 27, 2013 You need to update your ford audio using software you install through the USB stick. I had the same problem going from the 4-5 Quote Link to comment Share on other sites More sharing options...
Marcr1 Posted June 27, 2013 Share Posted June 27, 2013 http://www.ford-mobile-connectivity.com/downloadsUpdates Use this link and follow the instructions :D very easy Quote Link to comment Share on other sites More sharing options...
SJG_1977 Posted June 27, 2013 Author Share Posted June 27, 2013 Great! I will try this too. Loving this website, far more help than anyone else I have spoken to today :) 1 Quote Link to comment Share on other sites More sharing options...
iNath Posted June 27, 2013 Share Posted June 27, 2013 You need to update your ford audio using software you install through the USB stick. I had the same problem going from the 4-5 http://www.ford-mobile-connectivity.com/downloadsUpdates Use this link and follow the instructions :D very easy Great! I will try this too. Loving this website, far more help than anyone else I have spoken to today :) This will only work for the standard bluetooth & USB stereo - not if you have the new Ford Sync system (not sure which you have?) 1 Quote Link to comment Share on other sites More sharing options...
SJG_1977 Posted June 27, 2013 Author Share Posted June 27, 2013 Update: So having eaten my dinner in seconds I went to the car armed with USB cables, sticks, my old phone and the manual. Firstly, I turned up the volume on new phone and that made a bit of difference but when I compared the old phone volume it just wasn't as good. Suddenly I remembered the !Removed! sound check button on the phone and it was on!!! Turned it off and boom, everything worked like a dream. So, I can only conclude it was user error and my lovely car hadn't let me down!!! Once again, thanks so much for your suggestions.... Sarah 1 Quote Link to comment Share on other sites More sharing options...
cuke Posted June 28, 2013 Share Posted June 28, 2013 http://www.ford-mobile-connectivity.com/downloadsUpdates Use this link and follow the instructions :D very easy Hi, that isn't for car equipped with 'Sync', that is for fiestas dated pre 2013... Quote Link to comment Share on other sites More sharing options...
iNath Posted June 28, 2013 Share Posted June 28, 2013 This will only work for the standard Bluetooth & USB stereo - not if you have the new Ford Sync system (not sure which you have?) Hi, that isn't for car equipped with 'Sync', that is for fiestas dated pre 2013... Beat you to it by 13 hours ;) Quote Link to comment Share on other sites More sharing options...
SJG_1977 Posted June 28, 2013 Author Share Posted June 28, 2013 Sorry for the swear word.... Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Ford UK Shop
Sponsored Ad
Name: eBay
Ford Model: FordUK Shop
Ford Year: 2024
Latest Deals
Ford UK Shop for genuine Ford parts & accessoriesDisclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via the club
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.