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Problems With Bluetooth Audio


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#1 Richaj

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Posted 04 September 2011 - 01:10 PM

Just got my 2011 Fiesta with Bluetooth kit and iPod USB connection. I am running an iPhone 4 with ios 5 on it and am having a lot of issues with the audio over Bluetooth.

I get a message saying "BT audio error reading device" quite often. Also the Bluetooth appears to disconnect after 20-30 mins with no sound coming out and the only way to fix it is to reconnect the phone. Also have problems when changing from phone to audio as it becomes choppy and te only way to fix is to again to reconnect to the phone. Finally I have read that iOS 5 should output track names and see that people have go this working in here but it doesn't work for me.

Does anyone know what the problems may be. I am fairly sure that it is a ford software issue but don't know how to check the version that I have and how to update it.

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#2 jmbrown91

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Posted 04 September 2011 - 01:27 PM

What version of iOS 5 Beta are you running?

#3 Richaj

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Posted 04 September 2011 - 02:55 PM

Running beta 7 but have had problems with 5 & 6 too.

#4 iNath

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Posted 04 September 2011 - 05:55 PM

Does it work ok with the previous version? (4?)

#5 Richaj

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Posted 04 September 2011 - 06:21 PM

Not really tried it fully but it does appear that it is there in 4.3.4 as it cut out as well.

#6 iNath

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Posted 04 September 2011 - 06:40 PM

Got any mates with an iPhone to test and rule it out?

#7 Richaj

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Posted 04 September 2011 - 07:26 PM

Will Have another go

#8 merlin

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Posted 04 September 2011 - 09:21 PM

Running iphone 4.3.5. works fine for me. I just switch phone bluetooth on. Get in car, switch radio on, wait for them to bond and off we go. Music, calls, podcasts. Cant see any info on display tho. I take it you have switched bluetooth on in car and then bonded them?? silly question I know but!!......It may be new bluetooth software in new fiesta. Or beta software not upto scratch yet.

#9 jmbrown91

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Posted 04 September 2011 - 09:41 PM

The beta softwares fine, I had a few issues with iOS 5 beta 1 but from 2 onwards it's been fine and all track info displays as should over bluetooth..

Have you tried anyone elses phone? Either iPhone or something different?

If theirs work then it's your phone if they don't you know what's broken :)

If its your iPhone that's the issue I'd recommend flashing back to 4.3.5 and trying that, if that don't work back to apple you go :)

#10 Richaj

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Posted 05 September 2011 - 08:31 AM

I can get music for short periods of time but then cuts out. If I use the forward or reverse button I get the BT audio error. I have completely reset my phone overnight and will try again and then try with 4.3.5.

How do I tell if the radio has latest software installed?

#11 Richaj

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Posted 05 September 2011 - 09:34 AM

The reset made no difference at all. Will try another phone with ios 5 and also 4.3.5.

Any help in understanding the radio software is appreciated.

#12 iNath

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Posted 05 September 2011 - 04:29 PM

How do I tell if the radio has latest software installed?


Take it to the dealer.

#13 Richaj

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Posted 06 September 2011 - 08:32 PM

It is now all fixed. All down to requiring a new software update for the radio.

#14 gwilk

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Posted 14 October 2011 - 11:41 AM

It is now all fixed. All down to requiring a new software update for the radio.


Does this have to be done by the dealer, or can it be downloaded and updated via USB?

#15 jmbrown91

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Posted 14 October 2011 - 12:06 PM

Does this have to be done by the dealer, or can it be downloaded and updated via USB?


A dealer will need to hook your car up to an IDS machine to see if there is an applicable update for your car..how old is your car?

On another note, I knew you were going to comment on this thread (I just saw your topic on the Macrumors site) lol

I havent had any problems with my bluetooth (calls or music) in my fiesta since iOS 5 Beta 2 onward, may not have used it long enough to cause any though

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