Arwen Posted November 8, 2021 Share Posted November 8, 2021 So I recently upgraded my phone from a pixel 2 to the pixel 6. And the pixel 6 cannot see my car via bluetooth and the car cannot see it. I try and unpair/debond all the various phones that are stored in my cars list and it's struggling with even that. Can anyone tell me if there is a way to update the software for the BVC units? Or how to do a master reset on it? I've been through what feels like all the menus but cannot find a rest option 😞 I've been trying to find a download source for any updates on google but anything I find ends up pointing to an old web page that no longer exists. New phone connects to every other bluetooth device I've got so I doubt it's that at fault. Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted November 9, 2021 Share Posted November 9, 2021 18 hours ago, Arwen said: So I recently upgraded my phone from a pixel 2 to the pixel 6. And the pixel 6 cannot see my car via bluetooth and the car cannot see it. I try and unpair/debond all the various phones that are stored in my cars list and it's struggling with even that. Can anyone tell me if there is a way to update the software for the BVC units? Or how to do a master reset on it? I've been through what feels like all the menus but cannot find a rest option 😞 I've been trying to find a download source for any updates on google but anything I find ends up pointing to an old web page that no longer exists. New phone connects to every other bluetooth device I've got so I doubt it's that at fault. I've been trying to find a reset option for my Sony head unit. Can't find one anywhere even Google. People have suggested disconnecting the battery... Quote Link to comment Share on other sites More sharing options...
Arwen Posted November 9, 2021 Author Share Posted November 9, 2021 😞 I replaced the battery a few months ago and the radio managed to keep all it's phones (the time did however get reset). I'll keep digging and post back here if I find a way. 1 Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted November 9, 2021 Share Posted November 9, 2021 7 hours ago, Arwen said: 😞 I replaced the battery a few months ago and the radio managed to keep all it's phones (the time did however get reset). I'll keep digging and post back here if I find a way. Mines lost its dab stations can't find any at all Quote Link to comment Share on other sites More sharing options...
unofix Posted November 10, 2021 Share Posted November 10, 2021 12 hours ago, Morty1977 said: Mines lost its dab stations can't find any at all If other frequency bands like FM are working normally then you probably have a fault with the DAB aerial pre-amp unit, located in the tailgate. 1 Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted November 10, 2021 Share Posted November 10, 2021 38 minutes ago, unofix said: If other frequency bands like FM are working normally then you probably have a fault with the DAB aerial pre-amp unit, located in the tailgate. Yeah everything else working where abouts is this? Just under the rear roof lining? Quote Link to comment Share on other sites More sharing options...
unofix Posted November 10, 2021 Share Posted November 10, 2021 Its in the tailgate. On your model I think it is near the top of the screen Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted November 10, 2021 Share Posted November 10, 2021 2 hours ago, unofix said: Its in the tailgate. On your model I think it is near the top of the screen Cheers pal I presume you mean behind the plastic panelling on tailgate? Quote Link to comment Share on other sites More sharing options...
unofix Posted November 10, 2021 Share Posted November 10, 2021 Does your car have an Aerial on the roof ? If so then pre-amp is not in the tailgate - see the link below. https://ford.7zap.com/en/car/53/6.19236,7.24135/0/1770/16393/71517/#18B849 1 Quote Link to comment Share on other sites More sharing options...
Morty1977 Posted November 10, 2021 Share Posted November 10, 2021 5 hours ago, unofix said: Does your car have an Aerial on the roof ? If so then pre-amp is not in the tailgate - see the link below. https://ford.7zap.com/en/car/53/6.19236,7.24135/0/1770/16393/71517/#18B849 Thanks I'll have a look at this tommorow Quote Link to comment Share on other sites More sharing options...
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