22 minutes ago, Riccardo99 said:

i have the last update but my system is so laggy and slow between windows scroll and apple carplay gps is not accurate..... i have iphone 16 pro max with the last ios...

probably i will return the car at the end of the financing... ford infotainment is so BAD!!!

people pay £1600 for that phone - and its price is very heavily subsidised because governments and corporations need to track, manipulate and control you  - but car's come with the entire systems using parts totalling £150 - there is no way ANY car will ever have the speed and usability of the latest tracking tool

2 hours ago, Riccardo99 said:

probably i will return the car at the end of the financing... ford infotaiment is so BAD!!!

Be careful. If there's lag and the car's gps (not your iphone's) is not working properly tell the dealer. They might not know how to fix it, but let them now something isn't working. 

I mean, my car still has some issues, but the nav and SYNC work fine and there's no lag at all after the update - It used to lag all the time and sometimes I couldn't even turn de AC on or switch the vents -.

Keep in mind it's not a return if the financing ends. If the conditions are the same there, you decide whether to continue paying, change it for another car or just end the contract in the 49th month. By that time, you'll have paid more than 3/4 of the price. So, if you really think something isn't working fight for it and ask for a refund.

The dealer has just started to tell me they offer to buy it back from me, and I know from a colleague this also happend to a friend of hers, and he was finally refunded.

7 minuti fa, Artiu ha detto:

Stai attento. Se c'è un ritardo e il gps dell'auto (non quello del tuo iPhone) non funziona correttamente, dillo al rivenditore. Potrebbero non sapere come risolverlo, ma lasciali ora che qualcosa non funziona.

Voglio dire, la mia auto ha ancora alcuni problemi, ma il nav e il SYNC funzionano bene e non c'è alcun ritardo dopo l'aggiornamento - Era sempre in ritardo e a volte non riuscivo nemmeno ad accendere l'aria condizionata o a cambiare le prese d'aria -.

Tieni presente che non è un ritorno se il finanziamento termina. Se le condizioni sono le stesse, decidi se continuare a pagare, cambiarlo con un'altra auto o semplicemente terminare il contratto al 49° mese. A quel punto, avrai pagato più di 3/4 del prezzo. Quindi, se pensi davvero che qualcosa non funzioni, combatti per ottenerlo e chiedi un rimborso.

Il rivenditore ha appena iniziato a dirmi che si offrono di ricomprarlo da me, e so da un collega che questo è successo anche a un suo amico, e alla fine è stato rimborsato.

even just switching between screens isn't smooth at all and everything is jerky! 

I will return the car after 49 months and will probably switch to BMW

 

the dealer always tries to justify himself without ever solving the problem... many times I have complained about the battery problem but it is never replaced! same thing with the tires

for me FORD is so bad!!

On 5/27/2025 at 1:49 PM, Riccardo99 said:

even just switching between screens isn't smooth at all and everything is jerky! 

I will return the car after 49 months and will probably switch to BMW

 

the dealer always tries to justify himself without ever solving the problem... many times I have complained about the battery problem but it is never replaced! same thing with the tires

for me FORD is so bad!!

I have a 16 pro max and sync 4 with the latest update.

The only part that is laggy in Apple car play is google maps. It runs shockingly bad on sync 4.

Regarding sync 4  opening the air direction can be slow, but everything else re the menus runs ok.  It’s no speed demand, but it’s also not laggy  

What version of software do you have? And have you done a master reset and then reset the system up,  

On 5/21/2025 at 10:02 AM, Artiu said:

I just had a look in the new manual to see what the new cluster is like, and I noticed this: There's no info about the Intelligent Adaptive Speed Control. You can find it in the older manuals, and it's also in my car's manual.

I guess they deleted it because it wasn't working? It's still not working in my car…

Just wondering...

It could be great if they updated the cluster, but they may *uck other things up

I will take a picture, but adaptive cruise control is there if you pay for it.

 

the new cluster i think was changed to accommodate new mandatory requirements from eu law in 2024. 
 

Adaptive steering is on all the time. No longer can you switch it off. This shows on the cluster in the middle.

the calm screen is much nicer when driving now.

Things I don’t like and harder to read,
temperature gauge and fuel gauge. Too small and wrong style.

 

I've also read re speed sign recognition.  The car is designed to read speed signs from both sides of the road, but it’s more dominant in the country it’s designed for.

I purchased the Matrix headlights and I have the function in the Settings menu to actually say which side of the road I’m driving to adjust the lights and settings. 

Speed sign recognition can become confused, I would agree, but it’s normal. This is due to the complexity of a number of factors.

1) Maps
2) What the camera sees at the time
3) if you car is built after 2024, then included is EU speed settings software. This overrides everything when needed
4) Sync Updates
5) Both Apple, Google and Sync maps on occasions may have the wrong speed inbuilt, this may be due to a road speed change by the local authority. For example  Maps may show it as 60, but the road is now 50. With this in mind, if the road speed sign shows 50 and the car picks up no further speed sign for 1 mile, the sync Map will believe the road is 60 and override the car and update the speed sign to 60.
This is not a fault

If purchasing a European Ford Focus, then Sync 4 is designed to read both U.K. and European road signs.

it will not read anything other than standard circle speed signs or possible makeshift signs.

if the car is set to display both KPH in the settings, and you are driving in the U.K. for example,  if it reads a U.K. road sign showing 60, then it will se KPH to 60 and not understand that in the U.K. we read road signs as MPH

 

Regarding any wrong speed signs, I report it back through my Apple Maps on my iPhone.

it doesn’t change straight away, but does allow for the start of the process for it to be investigated. 
please note though, Both map and Speed changes can take months to 2 years to update correctly.  
 

I hope the above helps, apologies if I’ve missed something, or partly not read it correctly.

if you need anything on both Sync, the look of the new Dash, please ask. If I can assist or help, I will gladly. 

9 hours ago, Daz-UK said:

Ho un 16 pro max e sincronizzo 4 con l'ultimo aggiornamento.

L'unica parte che è lenta nel gioco dell'auto di Apple è Google Maps. Funziona in modo incredibilmente brutto con la sincronizzazione 4.

Per quanto riguarda la sincronizzazione 4 l'apertura della direzione dell'aria può essere lenta, ma tutto il resto dei menu funziona bene. Non è una richiesta di velocità, ma non è nemmeno lento

Che versione del software hai? E hai fatto un ripristino generale e poi reimpostare il sistema,

hello Daz! thks for the massage!

i have the last versione for sync4 and yes i reset then 5 time or more... the system is laggy and apple carplay position is in delay and carplay is slow in transition!

... 😞

11 hours ago, Daz-UK said:

I will take a picture, but adaptive cruise control is there if you pay for it.

 

the new cluster i think was changed to accommodate new mandatory requirements from eu law in 2024. 
 

Adaptive steering is on all the time. No longer can you switch it off. This shows on the cluster in the middle.

the calm screen is much nicer when driving now.

Things I don’t like and harder to read,
temperature gauge and fuel gauge. Too small and wrong style.

 

I've also read re speed sign recognition.  The car is designed to read speed signs from both sides of the road, but it’s more dominant in the country it’s designed for.

I purchased the Matrix headlights and I have the function in the Settings menu to actually say which side of the road I’m driving to adjust the lights and settings. 

Speed sign recognition can become confused, I would agree, but it’s normal. This is due to the complexity of a number of factors.

1) Maps
2) What the camera sees at the time
3) if you car is built after 2024, then included is EU speed settings software. This overrides everything when needed
4) Sync Updates
5) Both Apple, Google and Sync maps on occasions may have the wrong speed inbuilt, this may be due to a road speed change by the local authority. For example  Maps may show it as 60, but the road is now 50. With this in mind, if the road speed sign shows 50 and the car picks up no further speed sign for 1 mile, the sync Map will believe the road is 60 and override the car and update the speed sign to 60.
This is not a fault

If purchasing a European Ford Focus, then Sync 4 is designed to read both U.K. and European road signs.

it will not read anything other than standard circle speed signs or possible makeshift signs.

if the car is set to display both KPH in the settings, and you are driving in the U.K. for example,  if it reads a U.K. road sign showing 60, then it will se KPH to 60 and not understand that in the U.K. we read road signs as MPH

 

Regarding any wrong speed signs, I report it back through my Apple Maps on my iPhone.

it doesn’t change straight away, but does allow for the start of the process for it to be investigated. 
please note though, Both map and Speed changes can take months to 2 years to update correctly.  
 

I hope the above helps, apologies if I’ve missed something, or partly not read it correctly.

if you need anything on both Sync, the look of the new Dash, please ask. If I can assist or help, I will gladly. 

That's very helpful.
I know the system isn't perfect — everything depends on the navigation updates and local authorities — but I still think there's something wrong with my car.
Just yesterday I picked up my car back from the dealer, where a Ford Spain official checked it and made some changes on the settings, so now the IAAC is working for the first time since I bought the car.
The thing is, they told me they have somehow deactivated the sign recognition so the car only gets information from the nav. However, today, with the IAAC on, the car has sudenly shown a 40 sign on a 120 on the motorway, and has braked.
So I can't undestand where that 40 came from. I can understand that before this changes the car could get confused with an exit sign and show the 40 sign or another one, but now? It's impossible for a 40 sign to be loaded on the nav for a motorway.

As @Botus said, this is not the place for this, and I apologise if I'm being annoying, but I think I have to make this clear so everyone with system issues knows what I'm experiencing, and because there may be some other people with issues others than the nav or the media getting blocked or lagging.

 

I was just discussing this post re cruise with terrible speed limit incompetence - and some elements became crystal clear to me - And we have now some alarming info from Das and Artiu in posts just above

Ford can't (AKA no doubt never thought about it and do) allow a car to exceed the speed limit.  That would be Stupid, Illegal and Dangerous.  Thus it must revert to the lower speed of the two it must be aware of from each system.

With current tech and automation, I think the car should disable cruise and inform the driver its opted out - if the difference between a Posted Speed Limit and its own Nav system data is >20 mph 

If a variable limit section has an incident so bad that the limit is significantly lower - we fall into introducing dangerous situations if cars misread signs - a car can become a dangerous obstacle to other road users - say where it can at any time decide to take a 60 as a 20

A tech playing in settings he understands trying to resolve a customer complaint is NOT a Legal expert. They have no authority from the Manufacture or the Government to make potentially dangerous revisions to a cars systems that met type approval when built 

 

 

 

On 5/30/2025 at 8:53 PM, Botus said:

A tech playing in settings he understands trying to resolve a customer complaint is NOT a Legal expert. They have no authority from the Manufacture or the Government to make potentially dangerous revisions to a cars systems that met type approval when built 

That's it. From what I've experienced they just try to make some small changes until the errors stop appearing, so that customers stop complaining, but I can't tell if they have Ford's approval -I thought they did, but who knows-

However, now that I've complained again, they tell me that the change hasn't been made, and that the nav and camera info both work.
At least it seems my car is the only one with this issue, so i guess it's not sofware-related.

I just wish I'd bought a Sandero. No software, no assistants, no issues!

5 hours ago, Artiu said:

I just wish I'd bought a Sandero. No software, no assistants, no issues!

Should have bought a Yuanhang 😉

hello! ford integrate apple carplay ultra on ford focus sync 4? or will it be only for new cars? News (date)?

On 12/10/2024 at 4:37 PM, WernerB said:

I found the picture. It was shared by someone in a private Facebook group. If you peek through the slot marked on the left picture, you can see the light is still on (or not). This is a simpler check than unmounting the glove box.

 

Yep, that is my post. This was mk4 focus which drained battery since 2023 till 2024 december. Light was dead since i bought it but at first i though it was not drain problem... Asap i found that, since then no more problems occured. Then in january bought totally new mk4.5, just at parking, totally same problem. Fixed it with kind of a gu.. Since then no battery Save mode etc notifications

Are there people still on Sync 4.0.23121? I am still. It doesnt seem to start downloading any update. The Focus website mentions an even older version for my VIN (23115), still.

I also tried a master reset in the hope it would maybe start download an update, but it did not.

Got my battery replaced with the Yuasa YBX7096 by the way. Did not have the battery saving mode still, three weeks in.

1 hour ago, WernerB said:

Are there people still on Sync 4.0.23121? I am still. It doesnt seem to start downloading any update. The Focus website mentions an even older version for my VIN (23115), still.

I also tried a master reset in the hope it would maybe start download an update, but it did not.

Got my battery replaced with the Yuasa YBX7096 by the way. Did not have the battery saving mode still, three weeks in.

I am still on this version, only update I have received was the one attached and that was in late 2023 if I remember correctly.

Don't know if it's to do with when the car was built as mine is a April 2023 build.

 

11 hours ago, Slimgeo said:

I am still on this version, only update I have received was the one attached and that was in late 2023 if I remember correctly.

Don't know if it's to do with when the car was built as mine is a April 2023 build.

 

Same with mine. Mine was registered Feb 23, I bought it September 23 and the update was shortly after I got it.

Nothing since.

34 minutes ago, Dixy said:

Mine was registered Feb 23, I bought it September 23 and the update was shortly after I got it.

Nothing since.

You own a Ford, not a Microsoft Windows PC 🤣

I sometimes wonder though. It seems modern cars are a mobile phone with wheels attached.

1 hour ago, Dixy said:

I sometimes wonder though. It seems modern cars are a mobile phone with wheels attached.

indeed - they are always on tracking devices - they need to know where you go and who you meet with

all part of the move towards ensuring u behave or you won't be able drive the car / to eat / etc.

and also why the tech has reached budget cars so quickly

On 1/28/2025 at 5:32 PM, Langa said:

Built in Feb 23, still stuck here 

Car has LTE connection, WiFi connection and is connected to a battery charger. 
Only update I ever received was 23-PU2001-PR-FX 2023.

Had the 2-year service last week, dealership could not help with software update. According to them, no update is available for our car, Sync 4 OTA is managed by Ford and they can't force anything. 
No obvious errors were found, all seemed right. They can't explain why no newer version was rolled out. (Confirmed that all other cars on their lot have newer SW versions).

Still stuck on that age old version with no chance to force an update...

On 8/24/2025 at 1:23 PM, Langa said:

Had the 2-year service last week, dealership could not help with software update. According to them, no update is available for our car, Sync 4 OTA is managed by Ford and they can't force anything. 
No obvious errors were found, all seemed right. They can't explain why no newer version was rolled out. (Confirmed that all other cars on their lot have newer SW versions).

Still stuck on that age old version with no chance to force an update...

I am in the same boat.

My SYNC 4 version is as follows:

SYNC 4, Software Version: 23121_Product
Revision: 883

I let a Ford Dealer look into this under warranty and they said that they could do nothing about this.
The updates are OTA and there is nothing they can do.
Ford Netherlands was called and a case has been made that is connected to my number plate / vin. This was on 25 august 2025 and I am eager to find out what the outcome is going to be. I will post any findings.

 

44 minutes ago, Rveupen said:

I am in the same boat.

My SYNC 4 version is as follows:

SYNC 4, Software Version: 23121_Product
Revision: 883

I let a Ford Dealer look into this under warranty and they said that they could do nothing about this.
The updates are OTA and there is nothing they can do.
Ford Netherlands was called and a case has been made that is connected to my number plate / vin. This was on 25 august 2025 and I am eager to find out what the outcome is going to be. I will post any findings.

 

My car build date is 15/Feb/23 and I have never received any updates ( version 23121 revision 883 ).

I assume it is to do with the build date.

I have contacted Ford Customer Service twice since I got the car and they said updates would be sent OTA but still haven't got any.

1 hour ago, Rveupen said:

The updates are OTA and there is nothing they can do.

The main reason that OTA updates fail to happen, or start but then fail to complete is because of the car battery State Of Charge.

The MAXIMUM factory charge level is set at 80% and before an OTA will start it needs a battery SOC of 70%

The only way to stand a chance of receiving an OTA update is ensure you keep the vehicle connected to a battery charger when parked, and within range of a good strong Wifi signal.

3 minutes ago, unofix said:

The main reason that OTA updates fail to happen, or start but then fail to complete is because of the car battery State Of Charge.

The MAXIMUM factory charge level is set at 80% and before an OTA will start it needs a battery SOC of 70%

The only way to stand a chance of receiving an OTA update is ensure you keep the vehicle connected to a battery charger when parked, and within range of a good strong Wifi signal.

I had a new battery fitted about a year ago and still no updates received, don't think it's coincidence that cars with build date early 2023 are not getting any OTA updates.

2 minutes ago, Slimgeo said:

I had a new battery fitted about a year ago and still no updates received

Sorry but that fails to prove anything.

Have you tested your battery recently just to see how it is ?

Check the battery voltage after it's been parked over night and see what it measures.

My car is also a Feb 23 build.

Had I connected to a battery charger for days at a time with WiFi coverage (multiple times), no update with SoC at/over 80%. Don't think it's a battery issue for these builds.