Celticfan Posted September 19, 2016 Author Share Posted September 19, 2016 Hi Mike, apologies for the delay in replying. My nearest dealership couldn't even look at the car for another two weeks. It's booked in at another one further away tomorrow although I had it transported there on Friday. Waiting now. Quote Link to comment Share on other sites More sharing options...
mikeyd1 Posted September 19, 2016 Share Posted September 19, 2016 1 hour ago, Celticfan said: Hi Mike, apologies for the delay in replying. My nearest dealership couldn't even look at the car for another two weeks. It's booked in at another one further away tomorrow although I had it transported there on Friday. Waiting now. Hope it all goes well for ya keep us updated Quote Link to comment Share on other sites More sharing options...
goldtail77 Posted September 19, 2016 Share Posted September 19, 2016 Was there not an EU bill passed a few years ago, that as long as routine servicing to manufacturer standards is done. Warranties are still considered valid. The DVLA holds all car info and Recalls should be emailed out, so if you push on this Ford should come good, with luck. Quote Link to comment Share on other sites More sharing options...
Harrow Posted September 19, 2016 Share Posted September 19, 2016 (edited) Engine ceased due to de gas hose failing and ford won't help as I replaced the pipe Edited September 19, 2016 by Harrow Spelling Quote Link to comment Share on other sites More sharing options...
Harrow Posted September 19, 2016 Share Posted September 19, 2016 Here's the full break down Hose had split while out shopping with family managed to get it the garage I bought it from (2nd hand ) theyreplaced the damaged hose with a genuine ford part, coming home from work lost all power, pulled over expansion tank empty topped up with water drove 3 mile big cloud of steam engine gave up. Car is now with ford who have confirmed engine has ceased spoke with ford crc who have said because I have changed the hose they are not willing to help and expecting me to pay out 4000 pound , I'm going to bring taking them to court and get the press involved. They have built this engine with parts that are not up to the job . Quote Link to comment Share on other sites More sharing options...
Harrow Posted September 19, 2016 Share Posted September 19, 2016 And they never informed me or the previous owner about the recall . Quote Link to comment Share on other sites More sharing options...
Celticfan Posted September 20, 2016 Author Share Posted September 20, 2016 Good luck Harrow. Is it possible, like me, that the damage was caused very quickly and that you replacing the hose was a waste? Quote Link to comment Share on other sites More sharing options...
mikeyd1 Posted September 20, 2016 Share Posted September 20, 2016 Proper feel for ya mate. Try speaking to someone at ford head office they might offer a good will gesture Quote Link to comment Share on other sites More sharing options...
biff55 Posted September 20, 2016 Share Posted September 20, 2016 22 hours ago, Harrow said: Here's the full break down Hose had split while out shopping with family managed to get it the garage I bought it from (2nd hand ) theyreplaced the damaged hose with a genuine ford part, coming home from work lost all power, pulled over expansion tank empty topped up with water drove 3 mile big cloud of steam engine gave up. Car is now with ford who have confirmed engine has ceased spoke with ford crc who have said because I have changed the hose they are not willing to help and expecting me to pay out 4000 pound , I'm going to bring taking them to court and get the press involved. They have built this engine with parts that are not up to the job . i hope you nail them in court , ford are just another big corporation trying to shirk their responsibilities at the expense of their own customers , disgusting to be honest... good luck with your legal action.. Quote Link to comment Share on other sites More sharing options...
biff55 Posted September 20, 2016 Share Posted September 20, 2016 6 hours ago, mikeyd1 said: Try speaking to someone at ford head office they might offer a good will gesture i wouldnt waste 10 pence on that , whereas a court summons will get their attention much more effectively. 1 Quote Link to comment Share on other sites More sharing options...
Celticfan Posted September 21, 2016 Author Share Posted September 21, 2016 Well, well. Just spoke to the service department and........ they are waiting for a new engine to be delivered!! No quibbles, questions. Happy days 5 Quote Link to comment Share on other sites More sharing options...
mikeyd1 Posted September 21, 2016 Share Posted September 21, 2016 36 minutes ago, Celticfan said: Well, well. Just spoke to the service department and........ they are waiting for a new engine to be delivered!! No quibbles, questions. Happy days See some dealers aint to bad. Poper happy for ya, its nice to hear you have had a great outcome👍👍👍 Quote Link to comment Share on other sites More sharing options...
iantt Posted September 21, 2016 Share Posted September 21, 2016 thats good to hear, thought ford would cough up for a new engine. 1 Quote Link to comment Share on other sites More sharing options...
jmurray01 Posted September 21, 2016 Share Posted September 21, 2016 48 minutes ago, Celticfan said: Well, well. Just spoke to the service department and........ they are waiting for a new engine to be delivered!! No quibbles, questions. Happy days That's great news! Sometimes things just go your way, and it is such a relief when they do. 1 Quote Link to comment Share on other sites More sharing options...
Celticfan Posted September 30, 2016 Author Share Posted September 30, 2016 Update time....I have my car back all fixed. (With a new degas hose as well) 3 Quote Link to comment Share on other sites More sharing options...
mikeyd1 Posted September 30, 2016 Share Posted September 30, 2016 Good on u mate now i can enjoy it all over again👍 Quote Link to comment Share on other sites More sharing options...
Celticfan Posted September 30, 2016 Author Share Posted September 30, 2016 Hi Mike. Certainly will. Need to run it in for 500 miles. One thing I didn't ask about was servicing. It's due it's third annual service and MOT end of November. Does it get serviced as a new car/engine or standard third service? Quote Link to comment Share on other sites More sharing options...
iantt Posted September 30, 2016 Share Posted September 30, 2016 standard 3rd service, they may well have just swapped the spark plugs over and they will need changing, air filter also. Quote Link to comment Share on other sites More sharing options...
Celticfan Posted October 7, 2016 Author Share Posted October 7, 2016 Ford Customer Services called me today. They are sending £100 of Ford vouchers for the inconvenience! Deflectors here I come 😄 Ford sell Climairs I think. Any good? 3 Quote Link to comment Share on other sites More sharing options...
james_60 Posted October 8, 2016 Share Posted October 8, 2016 Hello Bill Im so glad that ford fixed this issue for you. :-) Jamie Quote Link to comment Share on other sites More sharing options...
Celticfan Posted December 1, 2016 Author Share Posted December 1, 2016 Grrrrrrr!!!!!! Ran engine in slowly, serviced and MOT done. Coming home tonight, just as I approached house, engine symbol flashed up on dash and car seemed to want to cut out. Now runs, no symbol but idle doesn't feel as smooth as normal and petrol smell. Call to dealership in the morning. 1 Quote Link to comment Share on other sites More sharing options...
mikeyd1 Posted December 1, 2016 Share Posted December 1, 2016 38 minutes ago, Celticfan said: Grrrrrrr!!!!!! Ran engine in slowly, serviced and MOT done. Coming home tonight, just as I approached house, engine symbol flashed up on dash and car seemed to want to cut out. Now runs, no symbol but idle doesn't feel as smooth as normal and petrol smell. Call to dealership in the morning. Hope it's ok. Keep us updated Quote Link to comment Share on other sites More sharing options...
iantt Posted December 1, 2016 Share Posted December 1, 2016 upstream hego sensor or turbo recirc valve split im guessing. Quote Link to comment Share on other sites More sharing options...
Celticfan Posted December 2, 2016 Author Share Posted December 2, 2016 Morning Ian, I'll be sure to update Quote Link to comment Share on other sites More sharing options...
Celticfan Posted December 8, 2016 Author Share Posted December 8, 2016 Bit slow to update. Took the car back to dealership who recently replaced the engine. It appears one of the injector seals was warped. They looked at it while I waited. Car all good again. Quote Link to comment Share on other sites More sharing options...
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